Understanding the Won66 Privacy Policy

At Won66, we value your privacy and are committed to protecting your data. This privacy policy outlines how we collect, use, share, and safeguard your information while offering our online gaming services. Additionally, it highlights your rights as a user of Won66’s platform. By using Won66, you agree to the practices described in this document.

What We Collect

To ensure we deliver the best possible gaming experience for Nepali gamers and Online Gaming Nepal enthusiasts, we collect specific types of data to better understand your preferences and optimize our services. This helps us create a more personalized and seamless gaming environment. Here’s an overview of the kind of data we typically collect from you:

• Personal Information: Information such as your name, age, and contact details are collected during account registration.
• Payment Information: Details related to transactions like bank accounts or payment methods.
• Usage Data: Information about your interactions with the platform, games played, and participation in events.
• Device Information: Data related to your technical configuration, like IP address, browser type, and device model.
• Location Data (as applicable): This helps localize services for users accessing from Nepal or other regions.

How We Use Your Data

We place a strong emphasis on transparency when it comes to how we use your information. To ensure you are fully informed, here are the main purposes for which we collect and utilize your data:

• Enhancing Services: Improve your overall gaming experience by personalizing content.
• Transaction Processing: Ensuring your deposits, rewards, and withdrawals are handled seamlessly.
• Improving Platform Performance: Using your feedback and data to fix bugs and optimize platform operations.
• Compliance: Abiding by legal and regulatory requirements under our licensing agreement.
• Promotions: Keeping you updated about deals, events, and offers exclusive to Nepali online gaming fans.
• Security: Identifying, preventing, and responding to fraudulent activity or breaches.

How We Share Your Data

While we are committed to maintaining strict confidentiality, there are certain instances where limited data sharing is necessary to ensure the proper functioning and smooth operation of the platform.

1. Service Providers: Payment processors, marketing partners, and IT support teams. For instance, our links with financial systems like SpeedPay and Alfapay require sharing data for smooth transactions.
2. Legal Authorities: If required, data will be disclosed under Nepali or international laws to comply with legitimate investigations.
3. Business Partners: Collaborations with trusted gaming developers or content partners.
4. Users' Consent: Your explicit consent is secured before sharing data for any purpose not covered above.

We ensure that all our partners and vendors adhere to robust data protection standards aligned with global best practices.

How We Protect Your Data

Won66 takes your security seriously by employing advanced security protocols to safeguard your information and ensure your data remains protected at all times. Here’s how:

• Encryption: All sensitive data, including payment information, is encrypted during transmission.
• Regular Audits: Ensuring compliance with certifications like BMM, iTech, and GoDaddy for website performance and cybersecurity.
• Access Controls: Restricting access to personal data only to authorized personnel.
• Fraud Monitoring Tools: Real-time monitoring with platforms like ThreatMetrix and Iovation to detect and stop potential threats.
• Secure Payment Integrations: Collaborations with verified payment gateways ensure your financial details remain safe.

We are licensed and regulated, operating under stringent guidelines from the Government of Curaçao to ensure your data’s safety.

Your Rights Regarding Your Data

Your data is and always will be yours, and we are committed to empowering you with the following rights to ensure you have full control and transparency over how your information is used.

1. Access: Request a copy of the personal data we’ve collected about you.
2. Correction: Rectify inaccurate or incomplete information.
3. Erasure (Right to Be Forgotten): Request that we delete your data, subject to regulatory and operational requirements.
4. Data Portability: Move your data to another service provider if needed.
5. Objection to Processing: Opt-out of marketing communications or contest automated decision-making processes.

To exercise your rights, you can contact our support team via the official Won66 Help Center.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, evolving legal requirements, or valuable user feedback. Whenever there are significant changes to this policy, we will notify you either by sending an email or by posting clear updates on our website. These updates are important to ensure you understand how your personal data is being collected, used, and protected.

We encourage you to review this policy regularly so you can stay informed and maintain confidence in how your information is handled. Your privacy matters to us, and we are committed to keeping you updated every step of the way.

Contact Information

For any questions or concerns about this privacy policy, feel free to reach out to us through the following options: 

• Live Chat Support: Connect with our dedicated support team instantly for real-time assistance and personalized help. 
• FAQ Section: Explore our comprehensive FAQ section, filled with common questions and detailed answers to help you find quick and reliable solutions.

Whether you’re a dedicated Nepali gamer or a new user exploring online gaming in Nepal, we are here to provide a secure and enjoyable gaming experience.